Peer Learning
A peer assist is a facilitated work-session, held in face-to-face or virtually (or both), where peers from different teams and organizations share their experiences and knowledge with a team that has requested help in meeting an upcoming challenge.
A process like Peer Assist can help one part of the organization learn what other parts already know and learned “the hard way”, generating savings or preventing reiterated losses.
GDSS workshop Saude-em-Rede (Pfizer) -