Part 3 – How to use SSM in practice? Soft Systems Methodology (SSM) is a powerful approach to complexity management developed by Peter Checkland and Brian Wilson in Lancaster University Management School. SSM is based on the notion of human activity systems. Although it produces models of such systems, these […]

Part 2 – How does SSM relates with group facilitation? Simple answer: because it can assist the work of a group facilitator. This article and the next will explain why and how. Soft Systems Methodology (SSM) is a powerful approach to complexity management developed by Peter Checkland and Brian Wilson […]