One of the first people to recognise this was Peter Checkland and colleagues such as Brian Wilson, who subsequently became known as the creators of soft systems methodology (SSM), a once radical approach to management which is now used and taught world-wide.

Soft systems thinking offers powerful conceptual tools to approach complex problem situations. A soft systems approach helps consultants to grasp a clear understanding of the variables that need to be addressed in order to tackle complex problem situations where other types of approach have failed.

Backed by computer supported conferences (e-meetings) you would then be able to generate and share all the needed group information for complex decision making, from policy development to organizational design.